SHIFT button problem (with pictures)

This started happening randomly a few times like a month ago, but now is doing it every time I use it.

At first I thought the button was getting stuck in the square opening, but I’m 99% sure is just the button staying pressed, like the “spring” mechanism is malfunctioning. Sometimes it pops up by itself after a few seconds or I have to move it and then pops up.

If the button is damaged, is it user replaceable?

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