Is this happening will all kits or just one particular kit? Can you confirm that the bank you are recording with is the same bank that the samples are in?
You can upload your project files from a failing project here for the team to reproduce. If you have something special going on in the project that you wouldn’t want for others to see/hear, you can send the files to @Mickey in a private message.
Unfortunately, your report isn’t very clear and I would recommend that you try to narrow down the scope of the problem as much as possible to help the team figure this out. You can do this by figuring out the minimum amount of steps that are necessary in order to reproduce it.