Yesterday I used the S2400 with the Jackery Explorer 240 Powerstation outside. I created a new project and wanted to assign samples to the tracks as I noticed there was only one sample directory left (name: A_SAMPLES), everything else was deleted. 60gb Samples and every other project I ever created, around 30-40 I guess… Also checked the card on the PC, there really is just this one sample directory (don’t ask me why) and new newly created project left.
As the S2400 is in use every day and the problem just occurred now with this Powerbank (230V, 200W - 400W max), what could be the cause for this? Everything worked, it booted normally and I could use it normally. Something seems to have crashed the card…
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Hopefully, you have a backup of everything.
What you can do is trying to reproduce the issue. Put a bunch of stuff in the SD, plug the s2400 to the powerbank again and see what happens.
You need to make sure this isn’t your power bank that caused this. If you can reproduce this with your unit plugged into the power lines only then it will be the S2400 to blame.
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The S2400 is NOT recommend for use with any powerbank. It is mains power only.
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The Jackery delivers mains.
Of course. How would the unit work without modifications otherwise? My point is:
- The bug report claims that there’s an issue with the unit.
- The team does not have this powerbank.
- If there’s an issue with the unit, it can be reproduced when the unit is connected to the grid.
- If the issue can be reproduced when connected to the powerbank consistently and cannot be reproduced when connected to the grid, then it is evident what the root cause is
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Sorry to hear you lost your data, and I hope you had a backup.
It’s almost impossible that the S2400 could accidentally wipe 90% of your data. Hopefully, you just got unlucky with a bad card, and perhaps it was always going to fail, in which case the powerbank is not relevant. I can’t see how the powerbank could cause such a problem, but if for any reason it’s supplying inconsistent power, then anything could happen.
Happy to leave this thread open, and if it happens again when the unit is plugged into mains, let us know.
I know this is old, but in case anyone sees this, if it’s a sketchy/fake card, it could have less space than advertised, and could start doing weird stuff (usually it overwrites existing data, iirc), maybe it axed complete directories as it did so. This is just speculation.
That said, I don’t know how Jackery makes the sine for 50/60Hz. Some inverters make a pure sine, some make a stepped one that most stuff is fine with, but sometimes computers don’t like.