Put in the new effects card and turned on the S2400 and it seemed it was booting on the old firmware fine. Turned it off and put in an SD card with the latest firmware. It’s been stuck on the Updating screen for 15 minutes now. Never taken so long to update before. Any thoughts?
Weird, it was stuck on the update screen for 20 minutes. I took a chance and turned it off and took out the SD card. When I turned back on it loaded the old 2023 firmware with no issue. I put the SD card in my Mac and the upd firmware file had renamed itself into a forced update UPF file. I erased it and reloaded the UPD file onto the card. Back into the S2400 and this time it loaded up and restarted with the new firmware within a minute. So all is well. Leaving this up in case someone else encounters something similar,.
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Sheeit that’s a bit worrying. Guy posted earlier who’d turned off mid update and totally borked his machine…
I encountered exactly the same 
I had the same thing happen in a previous update. Everything worked fine when I tried to install the firmware a second time.
Sometimes the firmware just needs a second go 
Which is completely ‘Unborkable’ by the user also.
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That’s the way we like it
I don’t have the DSP card & only starting out with my machine. Is it worth/should I update the firmware?
Yes, the firmware consistently improves and fixes little bugs. I’d recommend keeping it updated. I would recommend keeping all the files from old firmware, so if a new one has bugs that are troublesome (sometimes fixing one bug creates another), you can switch back to the previous firmware until Isla puts out an update.
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Great, thanks. Updating now 
I can’t seem to update my firmware after installing the DSP card. Currently on 2025-02-14. I updated the DSP card to 3.0.35 just fine. I’ve tried through USB MSC mode, and putting it directly on the SD card, and also tried doing it multiple times back to back. It just hangs on the update screen.
DSP card itself works great, no issues besides a few crashes here and there when removing plugins, but this seems fairly common.
I’ve updated the firmware once before without issue before installing the card. I’m using a 128gb micro sd in an adapter. Haven’t had issues with the SD otherwise.
Move the comms ribbon away from the power cable - run it as far above as you can and tuck the power cables down and away. You should be fine after that.
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Yep, that did the trick! Before and after, maybe that will help someone else out having a similar issue.
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It did not help in my case : (
Check you didn’t put the jumper on both pins, and that you have connected the comms ribbons properly at both ends and for both comms ribbons.
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I just checked it and all seems to be ok. What about the ‘reset’ button on DSP card ?
please share a photo like the one above that shows your ribbon and power cable routing.
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ok everything looks to be in order there.
just to be sure, your main S2400 firmware is also on the latest version first, before you try to update the DSP, right?
If so, please create a support ticket, have a microSD card handy. I’ll send you some instructions to do a 1 time alternative update method.
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