Random "Audio board comm failure" crashes

My unit crashes from time to time (randomly) with an error message that goes something like “audio board comm failure”.

According to the FB group I dont appear to be the only one with that issue.

Since it seems to appear randomly, I can sadly not provide any concrete steps or details on how to reproduce the issue.

UI Firmware: Dec 16 2020
AE Firmware: Dec 01 2020

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Was just about to post on here about this as I didn’t see it mentioned. It has happened to me also 2-3 times.

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Welcome fexman. Besure to submit a support ticket for these requests. https://www.islainstruments.com/ticket/

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I didn’t see the comm failure I had audio sync failure. I had to send my unit back for a voltage fix.

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I have the same random issue.
I opened a ticket and they’re going to fix it.
This is the same sync fail issue, just with a new name in the 12-16-20 firmware update.

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