Headphones not working

Hi all - anyone suffering with problems from the headphone jack? horrible noise and can faintly hear the sample playing
Here’s a clip
MIX OUT L and R work fine - also the Phones Level doesn’t affect the volume of the noise
any thoughts would be great

of the audio coming out of HP


Have you tried another pair of headphones yet?

Hi - yes headphones are perfect
Mix out L & R seem to be fine
Just the headphone out is crackling like hell - even with the phones volume down, same noise level.
When i load a sample to a pad i can head but very faintly behind the noise

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