Can't Load certain projects after firmware update [RESOLVED]

S2400 Bug Reports
1

Hello. I updated to the new firmware (Oct. 23 2023) and since then I can’t load certain projects. It’s always projects that when I click on them, a drop down file with the projects name appears and then I would have to click that folder in order to load the project. I have a video demo of the issue, but it’s too large to upload.

2

If possible, please share a folder that doesn’t load so that Isla’s people can investigate.

3

@felton Does the project (.S24) file have the same name as the folder? If not, then that is exactly what will happen. (on every firmware version)

2 Likes
4

Thanks Mickey! That was the problem. But I don’t know why before the update, I could always open my projects without them having the same name as the .S24 file.

1 Like
5

This has never been the case pre-March update for me. I always gave projects the default name and I would rename just the directory once I am done with it.

I haven’t used the device after the March update, so I do not know whether that is still the case

2 Likes
6

I confirm this.
I couldn’t open projects with the new firmware but if I modify the .s24 file and make it match with the folder name it works.
(I renamed all my folders with 01_, 02_, 03_ …etc in the past so all the folder names and the .s24 file extension names don’t match.)

It works without any problems with the May firmware.

1 Like
7

Same issue, Folder name is different than project .S24 file. I would often rename a project afterwards and never had a problem opening it before the update.
I have a backup of my SD card on my computer and can see the folder name and the .S24 file inside are named differently. For now I use the “Browse Files” function and I can load the project that way.

1 Like
8

Same issue here, and pretty sure these projects opened in the past. I’d like to have the date in the folder name to keep things somewhat organized by when I made the projects, but copying those long strings into the project names is kind of annoying. So if there’s a way to resolve this so that folder / projects name don’t need to match that would be great.