Here’s my story Brad,
I first bought a Kordbot a few years ago after reading the good Sound on Sound review. As a violin player and not being good at playing the keyboard, at first I really loved Kordbot as a great inspiration tool for me to kickstart song structures. I believe many guitarists and other non-keyboard musicians also liked Kordbot for the same reason.
So it delivered the goods, so to say, at the time, and by buying into Kordbot I was implicitly accepting to see the “yet to be implemented” features pending.
Then months later I saw Isla developing S2400, whilst Kordbot was clearly not a finished product yet. As much as I understand you are running a small company and that Kordbot is not profitable enough for such small business, I think you have nevertheless lost some potential customers along the way, who are legitimate in believing they have been fooled.
Marketing 101 is about building confidence among your customer base. I guess you clearly show nowadays that your customer base is now the S2400.
As we all know, to date Kordbot is still lacking many missing promised features, starting with the sequencer, but more importantly it is not a stable enough product, even for its core features.
I am OK to live with the frustratingly poor quality of the Kordbot hardware : just my opinion here, maybe my hardware is from a bad batch but I’m finding myself having to repeat key presses on too many occasions. frustrating, but workable.
But more importantly, to me some of the core functionalities are just way too circumvoluted, for instance a simple thing like saving one’s work, for me, is a big turnoff factor preventing me to use Kordbot… such simple functionality should just stand max a couple of key presses away and instead, it’s hidden in a separate menu, which is not very user friendly for non-IT-minded musicians. The “file manager” menu might appeal to IT specialists (mounting/unmounting anyone? category/project ? wtf…), but I’m sorry it simply doesn’t work for musicians-alike. This file manager is the MAJOR turnoff factor for me. Since months Kordbot is just plain paper weight in my studio and I rather started learning playing actual chords on the Linnstrument set up as a violin in 7th .
So, going back to the S2400, while I was always a big fan of the SP1200 and 90s hip hop , early 2000 french house from the likes of Alan Braxe , initially I thought I would buy one of your S2400 .
But then the sour feelings I got from being a Kordbot beta customer (sorry there is no other word) took over my GAS for S2400 and made me decide to NOT buy a S2400… Maybe I was wrong as I see that most if not all of your efforts are now put into making S2400 customers happy, but as things stand Isla won’t one more penny coming from me…
until you get some action to get Kordbot a finished product.