Solo buttons not working on channel 7-8 [SOLVED]

Hi everyone,
on my 2400 the channels 7 and 8 Solo don’t work. The light doesn’t go green, I’m hoping it’s just a software bug and not an hardware issue! I am on the latest firmware.
As anyone else the same issue?

cheers,

Stefano

i should flash the FW again

is this behaviour repeated in fresh and blank none templated project?

I would suggest HW if the above does not work or the devs cannot offer you a better solution…

Is it just the LED that is not working, or the button? That is, does the track solo when you press solo for 7 and 8?

The whole Solo function doesn’t work on these 2 channels, not just the LED .

Hi Stefanor,

Please raise a support ticket over at https://www.islainstruments.com/createticket/ so I can assist you further with this issue.

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Hi Roborr, I tried to click on the link but it gives me error?

Edit: Sorry, that is an outdated link. Here’s the correct one: Create ticket – ISLA Instruments

Hi roborr!
I have the same problem with my mute and solo buttons from track 8.
My unit is brand new, bought on Thommann. Should I ask them to change my unit?

Please raise a support ticket so we can deal with the issue for you.

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